TC Tech Infra provides Smart Hands and Remote Hands services in Osasco for global IT service providers, MSPs, and Tier-3 IT consultancies. Our certified field technicians execute remote-directed physical IT tasks at enterprise sites across Osasco — under NDA, SOW, and SLA.
For global IT providers managing infrastructure in Osasco without local staff, TC Tech Infra acts as your certified on-site hands. We integrate into your ticketing workflow and execute tasks under your remote direction — delivering the same documentation standards you require globally.
Major financial and corporate hub 20km from São Paulo, hosting significant banking operations, BPO centers, and shared service centers.
Key industries in Osasco: financial services, BPO, technology, retail, logistics.
High concentration of financial back-office operations and shared service centers.
All engagements initiated under Non-Disclosure Agreement before any operational detail is shared.
Full Statement of Work compliance with milestone tracking and structured sign-off.
Guaranteed response times with auditable records. 4h/8h on-site SLA compliance.
End-to-end asset tracking with photo evidence and documented transfer records.
WCR generation, photo-based field reports, and inventory logs in your preferred format.
Aligned with global MSP standards. Escalation paths and ticket-based dispatch integration.
To initiate smart hands & remote hands in Osasco, provide your program requirements below. Our team will respond within one business day.
Our team will be in touch within one business day.