TC Tech Infra provides Smart Hands and Remote Hands services in Piracicaba for global IT service providers, MSPs, and Tier-3 IT consultancies. Our certified field technicians execute remote-directed physical IT tasks at enterprise sites across Piracicaba — under NDA, SOW, and SLA.
For global IT providers managing infrastructure in Piracicaba without local staff, TC Tech Infra acts as your certified on-site hands. We integrate into your ticketing workflow and execute tasks under your remote direction — delivering the same documentation standards you require globally.
Industrial and agribusiness hub 160km from São Paulo, home to major sugarcane, ethanol, and agricultural machinery operations.
Key industries in Piracicaba: agribusiness, machinery, manufacturing, energy, chemicals.
Strong industrial base requiring robust network and cabling infrastructure.
All engagements initiated under Non-Disclosure Agreement before any operational detail is shared.
Full Statement of Work compliance with milestone tracking and structured sign-off.
Guaranteed response times with auditable records. 4h/8h on-site SLA compliance.
End-to-end asset tracking with photo evidence and documented transfer records.
WCR generation, photo-based field reports, and inventory logs in your preferred format.
Aligned with global MSP standards. Escalation paths and ticket-based dispatch integration.
To initiate smart hands & remote hands in Piracicaba, provide your program requirements below. Our team will respond within one business day.
Our team will be in touch within one business day.