TC Tech Infra provides Smart Hands and Remote Hands services in Santo André for global IT service providers, MSPs, and Tier-3 IT consultancies. Our certified field technicians execute remote-directed physical IT tasks at enterprise sites across Santo André — under NDA, SOW, and SLA.
For global IT providers managing infrastructure in Santo André without local staff, TC Tech Infra acts as your certified on-site hands. We integrate into your ticketing workflow and execute tasks under your remote direction — delivering the same documentation standards you require globally.
Part of the Greater ABC region 20km from São Paulo, with significant manufacturing, chemical, and technology operations.
Key industries in Santo André: manufacturing, chemicals, automotive, technology, services.
ABC industrial region with legacy infrastructure requiring modernization.
All engagements initiated under Non-Disclosure Agreement before any operational detail is shared.
Full Statement of Work compliance with milestone tracking and structured sign-off.
Guaranteed response times with auditable records. 4h/8h on-site SLA compliance.
End-to-end asset tracking with photo evidence and documented transfer records.
WCR generation, photo-based field reports, and inventory logs in your preferred format.
Aligned with global MSP standards. Escalation paths and ticket-based dispatch integration.
To initiate smart hands & remote hands in Santo André, provide your program requirements below. Our team will respond within one business day.
Our team will be in touch within one business day.