TC Tech Infra provides Smart Hands and Remote Hands services in São José dos Campos for global IT service providers, MSPs, and Tier-3 IT consultancies. Our certified field technicians execute remote-directed physical IT tasks at enterprise sites across São José dos Campos — under NDA, SOW, and SLA.
For global IT providers managing infrastructure in São José dos Campos without local staff, TC Tech Infra acts as your certified on-site hands. We integrate into your ticketing workflow and execute tasks under your remote direction — delivering the same documentation standards you require globally.
Aerospace and technology corridor 90km from São Paulo, hosting Embraer, INPE, and major defense and technology companies with mission-critical IT environments.
Key industries in São José dos Campos: aerospace, defense, technology, automotive, logistics.
Mission-critical environments common in aerospace and defense sectors require precise execution standards.
All engagements initiated under Non-Disclosure Agreement before any operational detail is shared.
Full Statement of Work compliance with milestone tracking and structured sign-off.
Guaranteed response times with auditable records. 4h/8h on-site SLA compliance.
End-to-end asset tracking with photo evidence and documented transfer records.
WCR generation, photo-based field reports, and inventory logs in your preferred format.
Aligned with global MSP standards. Escalation paths and ticket-based dispatch integration.
To initiate smart hands & remote hands in São José dos Campos, provide your program requirements below. Our team will respond within one business day.
Our team will be in touch within one business day.