TC Tech Infra executes data center programs at national scale for international MSPs and integrators deploying into Brazilian colocation and enterprise facilities. A central program desk coordinates rack and stack, server and storage installation, cabling, power work and commissioning city by city, closing each phase with a handover package your engineers accept remotely. Engagements open under NDA, execute against a signed SOW, and run on SLA tiers integrated with your ITSM. Dell Technologies Corrective Maintenance certification covers the platforms on the rack. International invoicing runs through SWIFT/BIC-capable banking under Brazil's service-export framework.
National data center coverage spans rack and stack execution, PowerEdge, PowerStore, PowerScale and Unity XT installation, structured cabling and patch panels, network equipment deployment, UPS and power infrastructure, hot-aisle/cold-aisle discipline to TIA-942 reference and OTDR-verified connectivity. Every engagement closes with a commissioning and handover package — labeled plant, test results, photo evidence and asset logs. The deliverables below apply at every facility.
Programs run as project-based deployments — migrations, new cage build-outs, capacity expansions — or as standing smart hands support inside facilities after commissioning. Multi-phase projects follow SOW milestones with per-phase acceptance. Decommission and asset recovery integrate with IMAC waves on the same program infrastructure.
Data center execution across Brazil is backed by Dell Technologies Corrective Maintenance certification spanning PowerEdge rack, tower and modular, PowerStore, PowerScale, Unity XT, Data Domain, Avamar, VPLEX and Connectrix — the platforms on the racks we build. Microsoft AZ-900, MS-900 and SC-900 support cloud-adjacent scope. Active operational delivery includes programs for Tier-1 global IT service providers and large international consultancies, all under NDA and SOW. TC Tech Infra operates a Brazilian CNPJ under the service-export framework with SWIFT/BIC-capable corporate banking.
A program-level NDA is signed before any site list, topology or design data is shared. It covers every city and subcontracted resource in the program.
National programs run against a single SOW with per-site milestones and acceptance criteria. Scope changes are handled through documented change orders.
Response tiers of 4h/8h apply in hub cities, with auditable dispatch timestamps at every site. Tickets integrate with ServiceNow, Remedy or Jira across the footprint.
Multi-site rollouts carry asset tagging and transit documentation between cities. Photo evidence is captured at each handoff point.
Each site visit produces a WCR, and the program desk aggregates them into unified program reporting. Formats follow your template — PDF, JSON or portal upload.
Processes align with global MSP runbooks, including escalation to your remote L3 teams. Dispatch can run entirely inside your ticketing system.
A central desk sequences staging, installation, cabling and commissioning per facility against your migration calendar. Each phase closes with a uniform handover package your engineers accept remotely.
Project phases follow SOW milestones; post-commissioning smart hands support runs on 4h/8h response tiers in hub cities. Facility access windows are coordinated with colocation providers in advance.
Yes — dispatch is driven directly from your ticketing system. Status updates, photo evidence and closure records are pushed back into the same ticket.
Dell Technologies Corrective Maintenance certification covers PowerEdge, PowerStore, PowerScale, Unity XT, Data Domain, Avamar, VPLEX and Connectrix. Microsoft AZ-900, MS-900 and SC-900 cover cloud and security fundamentals.
Yes — migrations run as phased waves with asset tagging, chain-of-custody transit documentation and per-phase acceptance. Decommission and recovery scope integrates into the same program.
TC Tech Infra operates a Brazilian CNPJ under the service-export tax framework. Invoices are settled through a SWIFT/BIC-capable corporate account.
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