TC Tech Infra installs network equipment at national scale for international MSPs and integrators rolling out branch and campus infrastructure in Brazil. A central program desk schedules per-site installations — routers, switches, firewalls, SD-WAN appliances, wireless controllers — and returns photo-documented Work Completion Reports with basic connectivity verified. Engagements open under NDA, execute against a signed SOW, and run on SLA tiers integrated with your ITSM. Dell Technologies and Microsoft foundation certifications back execution. International invoicing runs through SWIFT/BIC-capable corporate banking under Brazil's service-export framework.
Our network installation teams handle physical deployment and basic commissioning of network equipment at enterprise sites across Brazil. We follow your runbooks, execute under remote direction from your network engineers, and deliver full documentation.
Our field teams work in lockstep with your remote network engineers. We execute the physical tasks while your team handles configuration — with clear communication, escalation protocols, and structured handover.
Network installation across Brazil is backed by Dell Technologies Corrective Maintenance certification including Connectrix for storage networking, alongside PowerEdge and PowerStore for converged sites. Microsoft AZ-900, MS-900 and SC-900 support cloud and security-adjacent execution. Active operational delivery includes programs for Tier-1 global IT service providers and large international consultancies, all under NDA and SOW. TC Tech Infra operates a Brazilian CNPJ under the service-export framework with SWIFT/BIC-capable corporate banking.
A program-level NDA is signed before any site list, topology or design data is shared. It covers every city and subcontracted resource in the program.
National programs run against a single SOW with per-site milestones and acceptance criteria. Scope changes are handled through documented change orders.
Response tiers of 4h/8h apply in hub cities, with auditable dispatch timestamps at every site. Tickets integrate with ServiceNow, Remedy or Jira across the footprint.
Multi-site rollouts carry asset tagging and transit documentation between cities. Photo evidence is captured at each handoff point.
Each site visit produces a WCR, and the program desk aggregates them into unified program reporting. Formats follow your template — PDF, JSON or portal upload.
Processes align with global MSP runbooks, including escalation to your remote L3 teams. Dispatch can run entirely inside your ticketing system.
A central desk runs your cutover calendar: staging, per-site installation, remote commissioning with your NOC, and unified WCR delivery. Every site closes with the same documentation package regardless of city.
Deployment waves follow the SOW calendar; hub cities support 4h/8h response for failed-device replacements between waves. Outlying sites run on next-day or project-based windows.
Yes — dispatch is driven directly from your ticketing system. Status updates, photo evidence and closure records are pushed back into the same ticket.
Dell Technologies Corrective Maintenance certification covers PowerEdge, PowerStore, PowerScale, Unity XT, Data Domain, Avamar, VPLEX and Connectrix. Microsoft AZ-900, MS-900 and SC-900 cover cloud and security fundamentals.
Yes — branch SD-WAN waves are a core use case. Each wave carries staging, asset tagging, installation, remote commissioning and per-site sign-off feeding an aggregated rollout report.
TC Tech Infra operates a Brazilian CNPJ under the service-export tax framework. Invoices are settled through a SWIFT/BIC-capable corporate account.
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