TC Tech Infra provides Smart Hands and Remote Hands services in Guarulhos for global IT service providers, MSPs, and Tier-3 IT consultancies. Our certified field technicians execute remote-directed physical IT tasks at enterprise sites across Guarulhos — under NDA, SOW, and SLA.
For global IT providers managing infrastructure in Guarulhos without local staff, TC Tech Infra acts as your certified on-site hands. We integrate into your ticketing workflow and execute tasks under your remote direction — delivering the same documentation standards you require globally.
Home to São Paulo's international airport and major logistics operations, 25km from the capital, with a dense concentration of warehousing, e-commerce, and manufacturing facilities.
Key industries in Guarulhos: logistics, e-commerce, manufacturing, aviation, retail.
Airport proximity makes Guarulhos a critical logistics hub with high IT infrastructure demand.
All engagements initiated under Non-Disclosure Agreement before any operational detail is shared.
Full Statement of Work compliance with milestone tracking and structured sign-off.
Guaranteed response times with auditable records. 4h/8h on-site SLA compliance.
End-to-end asset tracking with photo evidence and documented transfer records.
WCR generation, photo-based field reports, and inventory logs in your preferred format.
Aligned with global MSP standards. Escalation paths and ticket-based dispatch integration.
To initiate smart hands & remote hands in Guarulhos, provide your program requirements below. Our team will respond within one business day.
Our team will be in touch within one business day.